Here are a few possible reasons on why you are unable to register your new user to their selected MemberPress level after form setup: You’re Logged In as a Site Administrator – If you’re setting up a new user registration, you need to first make sure you’re testing this in…
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Make sure that both Gravity Forms and MemberPress are properly installed. You can only use our plugin, Gravity Press, to integrate these two once they are successfully installed. Video Overview: Step by Step Instructions IMPORTANT : Before creating your form and setting up your feeds; to properly set up Gravity…
Make sure that both Gravity Forms and MemberPress are properly installed. You can only use our plugin, Gravity Press, to integrate these two once they are successfully installed. Video Overview Step by Step Instructions IMPORTANT : Before creating your form and setting up your feeds; to properly set up Gravity…
As per our refund policy described in our Terms and Conditions, which every customer agrees to upon purchase, we do not offer refunds for renewal payments. We always send out an email reminder 2 weeks before any upcoming renewal payment to provide ample time for changes to a subscription. If…
Log in to your account at Ristretto Apps. Once you’re logged in you will be redirected to your Purchase History where you could see your Purchases. There’s a column called invoice. Just click on “Download Invoice” of the product you’d like to download an invoice for. It will automatically save…
It is unfortunately not possible to add the MemberPress membership/s you’ve created using a Single Product option for your Product field. If you are selling a single product or a single membership and you do not want your customer to click on a radio button especially if there’s only one…
Problem: Items on the registration form created with Gravity Forms are not showing up in the user’s MemberPress account. This usually happens when the information that a customer intends to bring over to the user’s MemberPress profile are from drop-down, radio button and checkbox fields. Using our Gravity Press plugin,…
All settings for Gravity Forms Delayed Notification are in the WordPress admin. In the left column look for Forms, and under there, Settings → Delayed Notifications. IMPORTANT: You should have Gravity Forms installed on your site to use this plugin. The main objective of this plugin is to help you…
Problem: The active state of my Gravity Pricing table does not work after I have added a page field on Gravity Forms to show my pricing table in a different page. It chooses the correct option as the product price is shown in the Total field but there is no…