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Cannot Add New User to Membership Level After Form Setup

Here are a few possible reasons on why you are unable to register your new user to their selected MemberPress level after form setup:

  • You’re Logged In as a Site Administrator – If you’re setting up a new user registration, you need to first make sure you’re testing this in a different browser (or incognito browser window) so to make sure that you’re not logged into your site as an existing user.
  • Gravity Press (/Wishlist/PMP) Feed Doesn’t Exist or Misconfigured – To use Gravity Press (/Wishlist/PMP) to integrate Gravity Forms and your membership plugin, make sure that you set up a Gravity Press (/Wishlist/PMP) feed in your form settings. Check this documentation or the videos on this docs to learn more about setting up your feeds correctly.
  • Membership Level Field(s) number doesn’t match Gravity Press (/Wishlist/PMP) feed name number – It is important to make sure that your feed name matches the membership level field on your feed settings.
  • Gravity Forms product field does not contain membership level IDs in the values – Make sure to add the correct membership level ID (from your membership plugin) in your form’s Product Field.
Value is the MemberPress level ID or the slug of the MemberPress membership level
Updated on June 7, 2021

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