Plugin License Key Won’t Activate on My Site
Every so often, a customer will find that they’re having trouble activating one of our plugins’ license keys on their...
General
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How to Install our Plugin on WordPress
In order to start using any plugin from Ristretto Apps, you’ll need to first install and activate them on your... -
How Do I Renew or Upgrade My License?
If your license has expired, you should have received a reminder email from us before the expiration providing a direct... -
How to Update Payment Information
The following video and steps demonstrates how to update your payment information for an existing subscription in your RistrettoApps account:... -
How Can I get a Renewal Payment Refund?
As per our refund policy described in our Terms and Conditions, which every customer agrees to upon purchase, we do... -
How to Download Purchased Plugin
To download the plugin you have already purchased, simply follow the steps below: Log in to your account at Ristretto... -
How to Check Plugin Conflict
There may be instances when our plugins would not be compatible with other plugins you have installed on your site... -
How to Download Invoice
Log in to your account at Ristretto Apps. Once you’re logged in you will be redirected to your Purchase History... -
Can you customize one of your plugins for us?
We do not do custom development projects ourselves. However if you have any interest in customizing any of our plugin/s,... -
Why are my plugin settings not showing up in Gravity Forms?
This article applies to all of our Gravity Forms integration plugins: Gravity Press, Gravity PMP, and Gravity Wishlist. Oftentimes, customers...
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