Can’t connect Zoom or YouTube?
Make sure:
- You’re using the correct account (personal vs work account mix-ups are common).
- You’ve granted all required permissions during installation.
Video isn’t uploading?
- Confirm that your Zoom meeting was recorded to the cloud.
- Wait at least 5 minutes after Zoom finishes processing the video.
- Check your Zoom and YouTube account connection in the app dashboard.
Video uploaded, but transcript or summary is missing?
- Ensure transcription is enabled in your Zoom settings before the meeting.
- Only meetings with auto-transcription enabled can generate summaries.
FAQ
Will this work with local recordings?
- No. The app only works with Zoom cloud recordings.
Can I change the YouTube title manually?
- Yes. You can edit titles in YouTube after upload. The app uses the Zoom meeting title as the default.
How quickly are my Zoom recordings uploaded to YouTube?
- Zippy Delivery automatically uploads your recordings to YouTube within just 5 minutes of the video processing completion.
Contact Support
Need more help? We’re here for you.
- Support Hours: Monday to Friday, 9 AM – 5 PM PST
- Response Time: Within 1 business day